Explore insights, trends, and innovations in retail. Learn about digital transformation, customer experience strategies, and technologies that help retailers optimize operations and drive growth.
Long checkout lines cost retailers billions annually. A new approach using computer vision and existing security cameras is helping stores prevent queues before they form – and the results are changing how operations teams think about checkout efficiency. The Checkout Problem Retailers Can No…
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In the midst of the COVID pandemic, retail changed in a fortnight. Extra safety precautions, panic buying, fights over the last toilet paper rolls and understaffed stores – this is the new grocer reality! In these difficult times retailers are turning to AI solutions to support operational continuity.
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In the midst of the COVID pandemic, retail changed in a fortnight. Extra safety precautions, panic buying, fights over the last toilet paper rolls and understaffed stores – this is the new grocer reality! In these difficult times retailers are turning to AI solutions to support operational continuity.
Read article →
In the midst of the COVID pandemic, retail changed in a fortnight. Extra safety precautions, panic buying, fights over the last toilet paper rolls and understaffed stores – this is the new grocer reality! In these difficult times retailers are turning to AI solutions to support operational continuity.
Read article →
In the midst of the COVID pandemic, retail changed in a fortnight. Extra safety precautions, panic buying, fights over the last toilet paper rolls and understaffed stores – this is the new grocer reality! In these difficult times retailers are turning to AI solutions to support operational continuity.
Read article →
In the midst of the COVID pandemic, retail changed in a fortnight. Extra safety precautions, panic buying, fights over the last toilet paper rolls and understaffed stores – this is the new grocer reality! In these difficult times retailers are turning to AI solutions to support operational continuity.
Read article →
On shelf availability (OSA) estimates the time and percentage a product is available for sale to customers on a store shelf. It is one of the key performance indicators for fast moving consumer goods analytics. The metric has direct correlation with out of stock rate and its impact can be measured by sales volume lost compared to actual sales.
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Nobody likes waiting in lines. According to research, people spend from 3 to 5 days per year queuing up. That might add up to 6 months of waiting for things during a person’s lifetime! Long queues at the supermarket cause shopper fatigue, decrease customer experience and result in shopping cart abandonment.
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In my 20+ years in retail I learned one thing: retail loves precision! Retail managers are obsessed with key metrics: sales per square foot, average transaction value, year on year sales and many more to evaluate your store performance. However, there is a key problem with this approach - the tracking is done on the store level. Sure, you can compare performance with other stores. But it gives little insight on what needs to be changed to improve performance.
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