Self-service application for a mobile prepaid operator
Agmis is thrilled to announce a collaboration with a leading prepaid cellular service provider, by combining technical stability with marketing agility Agmis helped turn the app into a powerful digital hub for the client’s prepaid mobile subscribers.
Our client
is a leading prepaid cellular service provider operating across the DACH region. Known for their flexibility and lifestyle-focused branding, the company delivers affordable and customizable mobile connectivity to a wide customer base.
Challenge?
In the competitive prepaid telecom market, user expectations for digital services are high, especially when it comes to speed, convenience, and personalization. The client needed a robust and flexible mobile self-service app that could support a variety of functions, from real-time balance checks and data package purchases to delivering targeted promotional offers.
One of the core challenges was maintaining a seamless and visually dynamic user experience, especially during frequent promotional campaigns that required quick front-end updates and custom UI elements. At the same time, the app had to ensure smooth back-end integration with telecom systems, secure transactions, and consistent performance across devices and user bases in the DACH region. Balancing technical complexity with fast iteration and marketing agility was key.
Solution?
To meet the client’s needs, Agmis assembled a dedicated team focused on end-to-end mobile app development covering both front-end customization and back-end system integration. Our developers worked closely with the client’s product and marketing teams to ensure that the app not only delivered core telecom functionality like balance tracking, data package ordering, and SIM management, but could also be quickly adapted to reflect seasonal campaigns and lifestyle-driven promotions.
On the back end, the team ensured reliable and secure connections to the client’s telecom infrastructure, supporting smooth user authentication, payment processing, and service activation workflows. On the front end, we implemented a modular UI framework that allowed for fast rollout of custom visuals and dynamic content enabling real-time updates without compromising performance.
Outcomes!
- Seamless user experience across Android and iOS
- Ensured stable and secure integration with core telecom systems
- Enhanced customer engagement
- Scalable and future-ready mobile platform
