Digital Maturity: Is Your Business Ready or Falling Behind?

Technology is moving faster than ever. While some companies thrive in this environment, others are left struggling to keep up. The difference often comes down to one thing: digital maturity.

Digital maturity isn’t about having the latest gadgets or chasing every trend. It’s about your organization’s ability to use digital tools and data to innovate, grow, and stay competitive. And here’s the truth: companies that embrace digital maturity outperform those that don’t – by a wide margin.

According to a Deloitte survey, digitally mature organizations are three times more likely to achieve above-average growth. McKinsey reports that the top 10% of digital leaders capture 80% of digital revenues in their industries. Meanwhile, up to 90% of digital transformation efforts fail – often because businesses don’t know where they stand before they start.

So, where does your company stand today? Let’s find out.

 

 

What Is Digital Maturity (and Why Should You Care)?

Think of digital maturity as your company’s “readiness level.” It shows how prepared you are to adapt to change, respond to customer needs, and integrate technology into your operations.

A digitally mature company doesn’t just adopt tools – it creates a clear link between digital strategy and business goals.

Why this matters:

• Customers expect speed, convenience, and personalization.
• Competitors are leveraging AI, automation, and data to cut costs and innovate.
• Resilient, future-ready companies can withstand shocks like pandemics, supply chain disruptions, and market changes.

If you’re still relying on manual work, disconnected tools, or rigid systems, you’re leaving efficiency, growth, and opportunity on the table.

 

 

The 4 Stages of Digital Maturity

Every business is somewhere on the digital maturity curve. Which one sounds most like you?

 

1. Manual & Old-School

• What it looks like: Paper documents, spreadsheets, phone calls.
• Pain points: Errors, lost time, frustrated customers, scaling is nearly impossible.
• Opportunity: Digitize core processes.
• Scenario: A small logistics company tracks deliveries on paper. Shipments get lost, customers complain, growth stalls.

 

2. Tool Users (But Fragmented)

• What it looks like: Multiple digital tools (POS, CRM, e-commerce) that don’t connect.
• Pain points: Duplicated work, “out of stock” errors, hidden costs.
• Opportunity: Integrate systems for efficiency.
• Scenario: A retailer manages online sales in one system and inventory in another. Customers keep ordering products that “aren’t in stock” – even though the warehouse is full.

 

3. Systematic & Custom Optimization

• What it looks like: Good systems, but outdated or not flexible enough.
• Pain points: Bottlenecks, inefficiency, inability to innovate.
• Opportunity: Custom solutions, automation, streamlined workflows.
• Scenario: A manufacturer uses ERP software but still schedules machines manually. Costly downtime is the norm.

 

4. Data-Driven & AI-Ready

• What it looks like: Strong digital systems and data in place.
• Pain points: Pressure to stay ahead, unlock more value from data.
• Opportunity: Implement AI to predict, personalize, and automate.
• Scenario: An e-commerce company uses AI to forecast demand. Stock waste drops 40%, margins grow, and customers are happier.

 

 

Why Falling Behind Isn’t an Option

Here’s the reality: digital transformation is no longer optional – it’s the currency of survival and the key to thriving.

KPMG found that two-thirds of CEOs believe “agility is the new currency of business” – yet one in three admits their company is struggling to keep pace.

 

The cost of waiting?

• Lost market share to more agile competitors.
• Higher operational costs due to inefficiencies.
• Employee frustration with outdated processes.
• Missed opportunities to innovate and win new customers.

Meanwhile, your competitors are building resilience, efficiency, and customer loyalty through digital maturity.

 

How to Measure Your Digital Maturity

You can’t improve what you don’t measure. That’s where a digital maturity assessment comes in.

We’ve developed our own Digital Maturity test, inspired by European Commission recommendations but adapted to the real needs of growing businesses.

It covers the six key areas that define digital maturity:

1. Digital Business Strategy – Is your tech aligned with business goals?
2. Digital Readiness – How prepared is your organization for change?
3. Human-Centric Digitalization – Are your people empowered by tech, or slowed down by it?
4. Data Governance – Are you securing and using data effectively? (we’re ISO 27001 certified).
5. Automation & AI – Are you using automation and artificial intelligence to unlock efficiency?
6. Green Digitalization – Is your digital growth also sustainable?

How We Help Companies Like Yours

At Agmis, we specialize in helping businesses move from manual chaos to AI-powered efficiency.

• We perform IT system audits to uncover hidden bottlenecks.
• We create custom digital solutions that fit your industry and needs.
• We implement automation and AI across machine learning, LLMs, computer vision, and robotics.
• We ensure data security and governance with ISO 27001-certified practices.
• We work with business consultants when needed (construction, logistics, and more).

Our team of certified product managers, system architects, data scientists, and developers has one mission: to help your business unlock the next stage of digital growth.

 

What’s Next?

The worst thing you can do is nothing. The best step you can take right now? Find out where your business stands. Don’t wait until your competitors leave you behind. The future belongs to the digitally mature – make sure your company is one of them.