CRM Tool for Efficient Out-of-Office Work
Agmis is proud to have developed a custom Android application for real estate agents, out-of-office work became more potent.
Our client
is a globally renowned real estate agency network that has led the industry for over 40 years. Real estate agents spend a lot of time on the go, and mobile phones have become fundamental in their day-to-day operations.
Challenge?
Due to the specifics of a real estate agent’s workflow there are limited capabilities to access information that is usually stored on computers (or in customer relationship management platform clouds), quick access to correct information is needed on the go as prolonged response times can impact the closure of a deal.
Solution?
Agmis developed an Android application that synchronises CRM relevant data straight to a brokers / agents mobile device, ensuring that correct information can be accessed and smooth operations can be carried out.
Outcomes!
- Remote and offline access to specific CRM features
- Significant reduction in human error
- Data synchronization with CRM system when online
- Retrieve agent’s customer database which can then be stored locally on the device
- Synchronize tasks and leads for the agent
- Remind an agent about an upcoming call or meeting
- A homescreen widget that can display relevant statistics
- Importation of mobile phone address book to CRM system
- Track and record calls in real time
- Recognize customers’ mobile numbers and display suggested names
- Upon completion of the call a prompt to mark relevant call records
