Route Management (GPS-Enabled) Mobile App for Social Services Field Work

Mobile Solutions • Social Services • GPS Verification

Route Management (GPS-Enabled) Mobile App for Social Services Field Work

Agmis developed a mobile visit management (verification and coordination) system that helps social services teams deliver care more efficiently, transparently, and in line with institutional quality standards - while reducing administrative burden for frontline workers.

The Social Challenge

Delivering Care in Challenging Conditions

Social services centers across Lithuania provide essential home visits to elderly citizens, people with disabilities, and families in need. These visits include daily assistance, household support, accompaniment to medical appointments, medication-related tasks, and guidance on accessing social benefits.

In practice, this work is demanding. Social workers often operate under high workloads, staff shortages, and complex geographic coverage - especially in rural or dispersed areas. Coordinating daily routes, documenting visits, and completing mandatory reports can consume valuable time that would otherwise be spent with people in need.

Public institutions are also required to maintain high service standards, transparent documentation, and accurate reporting for audits, funding, and inter-agency cooperation. Achieving this consistently with manual processes is challenging.

The Operational Challenge

When Manual Processes Limit Service Quality

Inefficient Route Planning

Without digital coordination, workers may spend excessive time traveling, making it harder to reach all scheduled clients within limited working hours.

Administrative Overload

Manual travel logs, visit reports, distance calculations, and paper-based documentation add significant overhead for field staff.

Limited Real-Time Coordination

Supervisors lack up-to-date visibility into daily field activity, making it difficult to adjust plans, reassign tasks, or respond to changes during the day.

Fragmented Documentation

Visit records, mileage, and additional tasks are often recorded separately, complicating cost control, reporting, and resource planning.

Our Solution

A Mobile Platform That Supports Better Field Work

GPS-Assisted Visit Confirmation: Visits are automatically associated with location and time data when workers start and end a visit, ensuring accurate records without additional effort from staff.

Optimized Route Planning: Daily visit schedules and client locations are imported from existing systems (via Excel), enabling more efficient routing - particularly important when staff resources are limited.

In-Visit Task Documentation: Social workers can easily record additional tasks performed during a visit, ensuring that all services provided are properly documented.

Automated Distance & Travel Tracking: The system calculates traveled distances and visited locations using GPS, eliminating the need for manual travel sheets or mileage reports.

Schedule Alignment & Coordination: Visit times are aligned with planned schedules, helping supervisors coordinate workloads and balance assignments realistically.

Mobile-First Design: Built for Android devices used by field workers, the app functions reliably across urban and rural areas where social services are delivered.

Core Focus

Focus on Care, Not Paperwork

Automating visit documentation and travel tracking so staff can focus on service delivery

Key Capabilities

Built for Real-World Field Operations

GPS-Assisted Visit & Route Tracking

Automatically records visit locations and routes without manual input, enabling accurate documentation of field activity while reducing administrative workload for social workers.

Schedule Synchronization

Imports visit schedules and client data from existing administrative systems, allowing workers to view daily assignments and ensuring alignment between planned services and actual field work.

In-Visit Task Documentation

Enables quick recording of completed and additional tasks during visits, ensuring that all provided services are transparently documented and available for follow-up and reporting.

Automated Reporting & Offline Resilience

Calculates traveled distances, visit durations, and workloads using GPS data, generating standardized reports. Data captures reliably even in areas with intermittent connectivity, syncing when connection restores.

The Impact

Better Service Delivery for Clients and Staff

More Time for Care

By removing manual reporting and travel logs, social workers spend less time on administration and more time delivering direct care and support to those who need it most.

Improved Planning & Coverage

Optimized routes and better coordination help teams reliably reach all scheduled service recipients, even with limited staffing resources in rural and dispersed areas.

Transparent & Audit-Ready Records

Institutions gain consistent, verifiable documentation required for compliance, funding allocation, and service quality assurance across all operations.

Cost Control & Resource Planning

Documented visits, distances, and additional tasks enable organizations to monitor expenses accurately and plan required resources proactively for future needs.

Supportive Accountability

The system reflects an organization's commitment to high service standards - providing clarity and structure without placing additional burden on frontline staff.

Why This Matters

Technology That Strengthens Public Services

This solution is not about monitoring people - it is about supporting professionals, ensuring organizational responsibility, and maintaining consistent service quality in demanding environments.

Trust Through Smart Coordination

The system helps social workers focus on delivering care efficiently, coordinating visits and routes without adding administrative burden.

Scalable Oversight

As social services demand grows, GPS visit verification enables reliable coverage and high service standards without proportionally increasing supervisory staff.

Adaptable Model

The solution applies across any field service context - home healthcare, elderly support, disability services, or child welfare - where structured planning improves efficiency.

Dignity in Care

Every documented visit represents a fulfilled service. Technology helps staff deliver care consistently, efficiently, and respectfully to those who rely on social services.